What is a COIDA Letter of Good Standing?

A Letter of Good Standing (LOGS) is an official certificate issued by the South African Compensation Fund confirming that an employer:

• Is registered with COIDA
• Has submitted all required Returns of Earnings (ROE)
• Has paid all assessments and penalties due
• Is fully compliant with the Compensation for Occupational Injuries and Diseases Act

The LOGS is often required when bidding for government tenders, applying for mining licenses, signing commercial contracts, or renewing business licenses. Without it, your business may be disqualified from major opportunities.

Why You Need a LOGS

Many organisations and government departments require proof of COIDA compliance before doing business. You need a LOGS for:

• Government Tenders: Most municipal, provincial, and national tenders require a valid LOGS.
• Mining Licenses: The Department of Mineral Resources requires LOGS for license applications.
• Construction Contracts: Principal contractors often demand LOGS from subcontractors.
• Business Licensing: Some municipalities require LOGS for business license renewal.
• Supplier Registrations: Large corporate supplier databases require COIDA compliance.

Requirements for LOGS

Before applying for a Letter of Good Standing, ensure the following:

• Your business is registered with the Compensation Fund
• You have submitted the most recent Return of Earnings
• All assessment payments are up to date (no arrears)
• There are no outstanding audit queries or disputes
• Your business details on the Compensation Fund system are correct and current

If any of these are missing, your LOGS application will be rejected. Fix the underlying issue first, then reapply.

How to Apply for a COIDA LOGS

You can apply for your Letter of Good Standing online or in person:

Online Application (Recommended)

• Log in to the Compensation Fund Online Portal
• Navigate to “Certificates” or “Letter of Good Standing”
• Verify that your compliance status shows “Compliant” or “Active”
• Request the LOGS certificate
• Download and print the PDF certificate

In-Person Application

• Visit your nearest provincial Compensation Fund office
• Bring your employer reference number and ID
• Request a LOGS printout
• Wait while the official verifies your compliance status

Online applications are instant if your account is fully compliant. In-person applications may take 1–3 working days.

LOGS Renewal Process

A LOGS is not permanent. It must be renewed whenever:

• Your current LOGS expires (usually 12 months from issue)
• You submit a new Return of Earnings
• You pay a new assessment
• A tender or contract specifically requests a recent certificate

How to Verify a LOGS

If you are a contractor, procurement officer, or business partner, you can verify a supplier’s LOGS by:

• Asking the employer to provide the official PDF from the CF Online portal
• Checking the employer reference number and issue date
• Contacting the Compensation Fund directly on 012 319 7911 to confirm validity

Be cautious of forged or outdated certificates. Always verify before awarding contracts.

Common LOGS Problems & Solutions

Problem: “My LOGS application says I have outstanding ROE.”
Solution: Submit your Return of Earnings immediately and wait 5–7 working days for processing.

Problem: “I paid my assessment but LOGS still shows arrears.”
Solution: Email Clarification@labour.gov.za with proof of payment. Allow 10 working days for the system to update.

Problem: “My business details are wrong on the LOGS.”
Solution: Email RegistrationCF@labour.gov.za with the correct details and supporting documents.

Problem: “I have never registered with COIDA but need a LOGS urgently.”
Solution: Register first using our COIDA Registration Guide, then submit your ROE, pay the assessment, and apply for LOGS.