How to File a COIDA Claim Step by Step
Filing a COIDA claim involves coordination between the injured worker, employer, and medical practitioner. Follow these exact steps.
Step 1: Immediate Medical Care
The worker must visit a doctor immediately. Delayed medical attention can weaken the claim.
Step 2: Employer Notification
Notify the employer within 24 hours. The employer then has 7 days to report to the Commissioner.
Step 3: Document Gathering
Collect ID, payslips, medical reports, and witness statements. Incomplete documentation is the #1 reason for claim rejection.
Step 4: Submission
Submit all forms and documents to the Compensation Commissioner via the online portal or regional office.
Step 5: Follow Up
Track your claim using the reference number. Respond promptly to any requests for additional information.
Official Resources and Related Services
- Department of Employment and Labour – COIDA administration
- CFOnline – ROE submissions and Letters of Good Standing
- COIDA Act 130 of 1993 (full text on gov.za)
- AdminBoss Business Compliance Hub – done-for-you COIDA services
- UIF South Africa – UIF registration for employers
- PrivateCompanySA – CIPC company registration